Emerald Lux
Consumer Report

Miscellaneous

I signed up for a free trial and authorized $4.95 in charges. On 02/24, an additional $109.95 was charged to my card, however, I received no additional product. Now, they are attempting to charge another $69.90 to my card. I didn't want to sign up for automatic monthly shipments, and on their website, there isn't anywhere to sign in to view your account, so that you can stop these payments. Nowhere did I see on the initial page that the $4.95 was a partial payment and that I would be charged the additional $109.95 for the product. Since it has been more than 14 days, I am not elegible for a refund, bowever, this was false advertising and I feel that a refund is not unreasonable.


Company: Emerald Lux
Country: USA
State: California
City: La Crescenta
ZIP: 91214
Address: 2941 Honolulu Ave., Suite C
Phone: 8884126086
Site: emeraldlux.com
  <     >  

RELATED COMPLAINTS

AciaBurn
"Free Trial" authorized other company charges, never received product, charged shipping

1-800-epharmacy, 1-800-patches, Artic White Teeth Whitener
"Free trial" Rip off. Fraudulent busines practices

Dazzlin Smile
Scam

ColonAid700
Unauthorized charges

Extreme Acai Berry
No refund

DermaPure
Consumer Report

Ivory White
Refused to refund two monthly charges that I never authorized, after I cnacneld the account

Extreme Acai Berry
Unauthorized billing

Celebritysmile
Unauthorized charge

ColonAid700
Pomacaicleanse The website is deceiving, this company is set up to defraud you, they don't send product but bill credit card without your permission, they lie