Comcast
Charged Full Month After Cancelling Internet Service

Decided to discontinue service with Comcast internet in Jan. Called Comcast about this in Jan. Customer service stated everything was ok
service would be discontinued on Jan. 30 2012. They had my banking information on file, so they ran a draft thru on 2 06 2012. Called to find out why this happened and their explanation was Cancellation has to be done 9 days after notification which gave them the right to draft for a whole month. I was told I would get a refund check in 6 to 8 weeks. Why can't they put back the money they took it out? Watch out for this Company!!!

Company: Comcast
Country: USA
State: Pennsylvania
City: Philadelphia
ZIP: 19103-2838
Address: One Comcast Center
Phone: 2156651700
Site: comcast.com

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