Citibank Credit Department
Company Card Refused Despite Prequalification and Miles Offer

Citi Cards advertised company credit cards with an enticement of 25,000 American Airlines miles and promised prequalification. They refused the credit because I use my existing credit cards often and have a high turnover (i.e., I pay them off in full each month). I talked with them about this unorthodox reason for refusal and resubmitted an application by phone. In response, reference number 201111078006073, I got another refusal saying, "You have submitted multiple applications for credit."

I have not submitted applications for credit to any other agency this year! Not only did I not get my 25,000 miles nor a credit card, but I spent a great deal of time filling out forms and making these applications.

Company: Citibank Credit Department
Country: USA
State: New York
City: New York
ZIP: 10022
Address: 399 Park Avenue
Phone: 2125591000
Site: citibank.com

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