Capital One Bank Credit Card
Rate Increase Applied to Existing Balance Despite Assurances

I was told by capitol one agents on three diff. Phone calls that their 10% increase in rates would only apply to new purchases, and not my existing balance. Rate on my balance was @7.9%. When my Oct.
Statement came, the entire bal.{$10,579.00} was@17.9%. When I questioned them via 3 phone calls I was told that the lie that I was told was "that's the way it is". Please don't tell me that these crooks are going to get away with this obvious fraud.
Please help me and all the others affected.
(Personal Information Removed)

Company: Capital One Bank Credit Card
Country: USA
State: Utah
City: Salt Lake City
ZIP: 84130-0285
Address: Attn: General Correspondence, PO Box 30285
Phone: 8009557070
Site: capitalone.com

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