Capital One Credit Cards
Promised life-time APR of 6.9% raised to 13.9%

I took out a Silver Visa about 5 years ago with Guarteened life of 6.9% APR I ran up a balance and started paying down, I was paying 3 times the minimum balance like clock work each month and the balance was going down fast, I did not charge any new purchases for 3 years in order to pay off the entire balance. Then out of nowhere they raise the interest rates to 13.9% I have perfect credit with all debts.

Once I discovered they raised the rates, I call there so called customer service, put on hold for 20 minutes, was disconnected twice, finally talked to soome whom I couldn't even understand, I questioned them about why they lied to be, He said THEY changed the terms and I no have to pay 13.9%.. I feel if kind of lies my banks is whats a cause of the recession. Banks should be accountable and held responsible for the false advertising.

Company: Capital One Credit Cards
Country: USA
Site: capitalone.com

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