Apple Inc
iPhone Replaced Three Times and Rude Treatment at Mall Store

My iPhone 4 stopped working 3 times in the last 2 weeks last Friday I was on the phone with Apple support for almost 4 hours they were trying to fix to prevent to change the phone again (I changed already 2 in 4 months) but last night stopped again with a case # they send me to Freehold Mall store for an exchange (third phone).

Mr. Barsh suppose to help me i show him a copy of the e mail for the replacement he said he wanted to know all about the phone. I told him read the case # you have all there but he start saying to me, don't attack me, I said I'm not doing anything just read the notes he got upset in front of all customers told me, I refuse to help you call someone else. That's discrimination, maybe he didn't like my name or so and found excuses to dump me that's great. I ask for the mgr and the person that wrote me up came over and said he was the mgr. (I don't thing mgr wears a read vest and writes people up at entrance (impersonator maybe) not even a sorry from the so call mgr. They gave me a phone Refurbished. I went home I had another problem I was on the phone again with customer service over 1 1/2 hour now they have to replace the phone again (phone # 4) this is a short story but far to be over! Stay away from Freehold Mall Store!

Company: Apple Inc
Country: USA
Address: 1 Infinite Loop Cupertino CA 95014
Phone: 4089961010
Site: apple.com

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