Dell inc
Consumer Report

Miscellaneous

Bought Inspiron 1720 Vista in 2008.in 2009 Dell techs switched Vista to Window 7.60 Techs never told me that my laptop can't have Window 7 because hardware too small and drives don't work. All this time Dec 7 to October 7/20ll I was with their software coverage 15 times 4 incidents @ $238.00=$3570.00 and I nothing but problems. Everybody lied tech supervisors and finally got 1 honest one who told me the truth. My hardware went because of all this. I was lied to from the time it went in by them. I was always with them bought my software from Dell. All I got was lies!!


Company: Dell inc
Country: USA
State: Texas
City: Round Rock
ZIP: 78682-7000
Address: 1 Dell Way
Phone: 8777173355
Site: dell.com
  <     >  

RELATED COMPLAINTS

Dell, Inc
Misrepresentation

Dell Inc
Liars misreputation thiefs

Dell Computer
Inspiron 531 Constant Software Problems Despite Both Extended Warranties

DELL Computers
Alienware BAIT & SWITCH, Horrible Customer Service. CSR Ramjee Narayanan lied about information, lead me on so return policy expired

Dell
Frequent laptop repairs and pushy sales of unlimited tech support

Dell
Software install slowed computer and repair required paid warranty

DELL Computers
Incompetent computers techs, unable to diagnose problem within warranty time

Dell Inc
Laptop crashed and technician left software installation to me

Dell
Two months without help after modem fix, printer drivers missing

Dell Computer
Poor Customer Service & Product - Inspiron 1720