Sears
Freezer Repair Visits Seven Times, Refrigerator Cannot Be Fixed or Replaced

Bought in April. Started having problems with bottom freezer in July. Called warranty service first appointment was July 12. Flipped a gasket. Second appt. July 26. Nothing. Third, August 2, new rails. Next, August 20, can't fix. Then, fifth time, sept. 9th, 6th, sept. 23, can't fix. 7th visit was scheduled for today. They just called and cancelled. Obviously they sold me a lemon. Insurance is useless. I have taken off work twice to wait for them because they're time frame is between 8 and 5. They cant fix it but wont replace it. I cant use it because its full of frost. Unbelievable.

Company: Sears
Country: USA
State: Illinois
City: Hoffman Estates
ZIP: 60179
Address: 3333 Beverly Road
Phone: 8472862500
Site: sears.com

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