British Gold Refinery
Consumer Report

I telephoned British Gold Refinery on 8 August and was offered 72.2p per gram for over 2 kilos of hallmarked sterling silver. They received it on 11 August and after several reminders offered me 30p per gram instead. Then demanded a return fee of £125 and upped that to £150 when I called in Trading Standards. It took me five weeks, including a written final notice of intended legal proceedings, before they eventually settled at £1852 and returned some other items which they had grossly undervalued - including 90 grams of 50% silver as worthless. Not once in those five weeks did they ever honour any one of their promises or undertakings.

Company: British Gold Refinery
Country: USA
Phone: 448000148222
Site: britishgoldrefinery.co.uk

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