Direct TV (DIRECTV)
Continued Billing Without Service
- 08-24-2011
- 23
DirecTV is continuing to bill while they couldn't install service in my new location. For almost 3 months they are sending technicians repeatedly who are not able to install dish due to insufficient exposure to receive signals.
Technicians states that DIRECTV will send packaging materials to return the equipment. However, customer service is not regarding technician's report and continuing to schedule recurring appointments on the ground that prior technician's opinion is not satisfactory or sufficient.
Meanwhile, they are billing me for all these months and I'm being forced to pay despite not being able to use the service due to their technical limitation. A case is being opened with the State's consumer protection agency.
Company: Direct TV (DIRECTV)
Country: USA
Address: 2230 East Imperial Highway El Segundo CA 90245
Phone: 3109645000
Site: directv.com