T Mobile
Consumer Report

While I was a patient in a local hospital, someone stole my ell phone when I had been taken from my room for a procedure. Upon return I soon discovered the phone was gone and reported it to hospital authorities and discontinued my service but not for a few days. Will explain that at this point I was not functionall mentally as I was in ICU on a ventilator. All of the calls were made to Honduras and Zitacuaro, I am obviously Caucasion, have never been to these places and certainly couldn't call as I was literally fighting for my life. I was 72 at the time. The culprit was never identified, the hospital was very sympathetic and gave some money towards the bill as T Mobile said I was responsible. Before I was lucid enough to close the account they withdrew 288.00 for "breaking my contract" which I didn't realize I even had as I had been a customer for 5 years. The rest? I had to pay.
What losers!!! I can't find a civil or decent thing to say about people who can and do treat their fellow human being so inhumanely.

Beth Visintine

Company: T Mobile
Country: USA
State: New Mexico
City: Albuquerque
ZIP: 87176
Address: Executive Customer Relations, P.O. Box 37380
Phone: 8008662453, 4253784000
Site: tmobile.com

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