DirecPath
Horrible!

It was the biggest nightmare ever just to get answers from customer service when I was trying to get internet and cable setup. Just like most other people that have left complaints on here, I don't have any other options because my apartment complex only has the option to use direct path. If I had other options I would go with them! DirectPath is more expensive than other options, every time I called they told me there would be a charge for SOMETHING ELSE! Customer service was horrible, prices are horrible, there are no bundle packages, the entire experience has left a bad taste in my mouth. My internet and cable just got turned on today and I already can't wait to not have to deal with you people any more! Also, this is the first time I've ever left a complaint like this, for anything. I typically don't have the time to deal with it but you guys really need to make some changes... It sounds like most of your customers are miserable with your service!

Company: DirecPath
Country: USA

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