DirecPath
Direct Path is Horrible - Direct TV and Internet

This is the worst company I have ever had to deal with. I was forced to use them with my apartment complex. When I got stuck in my 1year contract I also tried to get the internet. The technition came out and said my hardware was not compatible with the internet service. So I could not have it. Now I have problems with my DVR and Direct Path will not send anyone out to repair it because they say I owe 400.00 for internet service. So I explained their technition said I could not have it because it would not connect to my computer so I never had the service. They said yes I see those notes, but they said I should have called to make sure there was no bill for me. So now I have a contract with them, and cannot use my DVR box. So she said she will send the complaint to the billing department and they should contact me in 5 to 7 business days, but until then I cannot have a tech come out. What a bunch of idiot, the notes are clear, the tech said I could not use the internet service they provide. I hope no other apartment complex contracts with them.

Company: DirecPath
Country: USA

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