Boost Mobile
Auto Re-Boost Payment Error Voided Shrinkage Plan, $18.03 Lost

Joined 4/5 made 5/5 payment manually, signed up for Auto re-boost 6/3 said payment would be made 6/5 have paperwork to prove it, they sent email on 6/7 saying payment wasn't made due to error on their part, so that didn't qualify for monthly shrinkage plan. Filed complaint and lost. I then re-signed up for auto re-boost for 7/5 payment and that money was removed from my account but wasn't applied to the payment until 7/7 which didn't qualify for shrinkage plan.

Not satisfied with their service I changed providers, but since numbers was ported before I requested my 18.03 dollars in my account for apps and downloads that I just lost it because they have no record of it, which with today's technology I find it difficult to believe there is no record of it. Makes me wonder how much more money they make like that.

Company: Boost Mobile
Country: USA
State: California
City: Irvine
ZIP: 92618-4248
Address: 8845 Irvine Center Dr, Ste 200
Phone: 9493364000, 8664027366, 8882667848
Site: boostmobile.com

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