Sears
Washer and Dryer Order Muddled and Late Fees Demanded Over Phone

I have had nothing but problems with Sears. It started off with they couldn't get my order straight on the size of the washer and dryer I needed. It has been since October '10 that I have ordered my washer and dryer with 0% interest and still haven't received a bill or my credit card from them... Then when you call customer service to find out where it is, they tell you to pay it over the phone and that I will have to pay all the late fees. I have never been late with any of my bills. I also have never been treated so horribly by anyone as the customer service people at Sears. I am telling everyone I know to never ever buy anything from there. My parents are loyal customers and they cannot believe how they have treated me. So needless to say... They will never have my service again!!! I will find somewhere else to go.

Company: Sears
Country: USA

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