Lg
Window Unit Leaking Freeon

I have a LG Window Unit bought in 2009. It has a 5 year warranty. On Tuesday the 12th of July the Freeon began leaking and the compressor started acting funny. We called and reported this as it is still under warranty. We were assured that within 3-5 business days we would have a repair man out and if they could not fix it, they would replace it. We had heard nothing, so today we called back in and were told that they can not find anyone to service our area and they have no clue as to why.

However if we can wait for a complete 7 business days and they cannot find anyone to repair it they will begin a replacement process. It is hitting the 100's outside obviously making it even hotter in my house, not to mention that "5 Year Warranty" that is taking it's sweet time while they "try" to figure something out. My Husband informed the gentleman he spoke with this morning with the Freeon leaking that is not only enviromentally hazardous but unsafe for us. He told my Husband to "Make him Famous" by contacting the News Media, in which we have now done. This is Ridiculous. They were quick to take that money for the A/C but sure are not in any rush to get this problem fixed, I wonder what's going to happen from here.

Company: Lg
Country: USA

  <     >