Toys R Us
Bad Customer Service

I would highly recommend NOT shopping at Toys R Us. If you choose to do so, please beware that if you find a lower price elsewhere (even three days later)... Your lower price will NOT be honored. "Please be aware that we do not price match other retailers" — Quoted from their corporate office after I contacted them regarding their lack of consumer concern. I expressed my displeasure and explained that in this economy, Toys R Us could not afford to loose customers to this ridiculous practice. Toys R Us (store and corporate level) had NO desire to assist me with my issue. My suggestion... Go to Walmart where any price will be matched for an identical item and they have always made every attempt to try and please the customer.

Company: Toys R Us
Country: USA

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