Windstream
Hate windstream service!

We live in a rural area in OK and like many others, Windstream has a monopoly in out small town. It seems like because this is a poor socioeconomic area they feel that we are not important enough to deserve the same services that others recieve. We have lived in the country for almost 5 yrs now and have been working since we moved here to get DSL in our home. There is DSL within 2 1/2 miles of my house but because it will cost them too much money, they will not bring it out any furher. We were told 5 yrs ago to go around the community and get a petition started and that might help the cause. My husband spent a week going door to door all over our community. We paid for the gas that it took to drive all over creation gathering signatures. My husband was bitten by dogs, twice, but we did obtain 125 signatures. As of today, 4 yrs later, no one can tell us what happened to the petition. It was never recieved by the powers that be. I work from home and my job is 8 hours a day on a computer. I have to drive 10 miles to my sons house every day to work because I cant get DSL in my home and the horrible dial-up internet will not allow me to do my job. We call at least 1 time a month to remind them that we are still waiting for our DSL, and even though they tell us they have reieved government stimulous monies to bring high speed internet into rural areas, they cannot tell us when the issue will be resolved. I really hate this company and if there was any other choice we would cancel everything Windstream!!!

Company: Windstream
Country: USA

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