Verizon.com
Senior Charged $35 to Exchange Phone After Centennial Buyout
- 06-29-2011
- 8
Please help me... Verizon Wireless bought out Centennial Wireless, who I was with. I had to get one of their phones. I was told if I had trouble with the phone I could exchange it in 14 days. They didn't tell me up front that I would have to pay $35.00s more to exchange the phone. I am a 75 year old woman. Like many other senior citizens I have trouble hearing and hitting my numbers (cause my hand shakes) These people (once you've signed their agreement) couldn't care less for senior citizens... How many of us are money raped by Verizon Wireless. Can you help me get a phone I can use... I hate the thought of fighting with this phone 2 years. Thank you for being there
Company: Verizon.com
Country: USA