At&t
Consumer Report
- 06-03-2011
- 5
Has anyone else notice third party charges on their AT&T bill?
Like most people, I have my monthly phone bill on automatic payment. Few months ago, I noticed a $19.95 monthly charge on it. I called the 800 number, but the rep couldn't really tell me what the charge was for. She gave me a lame story on some 2nd line voicemail that I never signed up for. After a frustrating 30 minute conversation with her, she still couldn't tell me exactly how many months I have been getting charged for this. She eventually revised two months fee and cancelled this service. She assured me her company won’t “automatically” sign me up again.
As mad as I was, I forgot about this matter. Today I randomly looked at my bill again, and there it was! Another $15.95 charge from another third party company! They have probably been charging me the past 3 or 4 months.
AT&T states it doesn’t sell our information to other companies. It also has nothing to do with these third party charges and there’s nothing AT&T can do. Really AT&T?!!!
Company: At&t
Country: USA
State: Texas
City: Dallas
ZIP: 75202
Address: 208 South Akard Street
Phone: 2108214105
Site: att.com