New York & Company
Policy - return policy
- 12-16-2010
- 25
New York & Co. Has a horrible 60 days return policy, especially at the holidays. If you shop for Christmas in October, you cannot return even for a store credit after 60 days and if you want to "even exchange" your Christmas merchandise you have to pay the difference in price. The customer service people are not consumer friendly. They have no flexibility at all. They would rather lose many customers (myself, friends and family) than return merchandise worth $60.00.
Company: New York & Company
Country: USA