Pldt
ID not wearing properly & customer impolitely attended

I went to PLDT office, address stated above at around 4pm-5pm today 15.12.2010 to report my PLDT landline and to pay my bills. I am about to get my ticket no. And I saw the guard Caloyo standing beside, so i said "i need a ticket to cashier and customer care", but he irritably said "does it have w/tax"? I said "yes and i need a ticket to cashier and customer care". He handed me ticket no. Only to customer care and no ticket no. To cashier and he said irritably again "go to customer care and ask endorsement". I said "i need ticket to cashier also" and he didn't allow me to get my own ticket. I asked his name but he did not give his name, so i try to look at his ID but when I look, it was the back of his ID. So, reversed it and did not saw clearly his name because he inserted the ID at the reverse side of the ID holder.

I am reporting this complaint because many people may have bad intention for not wearing the ID properly that will jeopardize your business reputations. And I am also hoping that on my next visit it will be a good experience and not this same incident i just encountered today.

Company: Pldt
Country: USA

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