AT&T U-verse
Promised credit erased by rate increase, rude rep

Miscellaneous

I was told I would receive an adjustment for a month of interrupted service. My monthly bill was increased and so the $34.00 credit was not a credit.
I was promised $94.00 per month and 3 months into my service my rate has gone up more than my budget allows.
Your customer service rep was rude and yelled over me, and refused to help or listen.


Company: AT&T U-verse
Country: USA
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