Etsy
Lacking - customer service

I have a store on etsy which I have been running for the past 7 months. I have steady sales and pay all of my dues on time.

I recently set up my own website with a few extra photos posted online and a shopping page linked to etsy. I guess (not sure yet) that etsy didn't want to have a link to my own website which is pretty much like a flickr site on my own store and therefore deactivated my store. They claimed that they sent me an email notification before shutting down which I never received.

My account was deactivated on Saturday and I have emailed and convoed etsy staff numerous times over the weekend and today. Still haven't heard anything from them. I have lost a few sales and have now started looking for other online platforms to sell.

Etsy might be a great market place for the buyers and sellers, but their customer service sucks!!!

Company: Etsy
Country: USA

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