US Bank
Cash Deposit Treated as Check and Held, Causing Six Overdraft Fees

I am reading some of these comments, the ones about balancing a check book very funny. These people are not stupid that are having these problems. I had a deposit at US bank in person in cash that the teller put in as a check which got put on hold for 4 days, it caused 6 overdraft fees. So when I see this I call the customer service 800 number. The first rep I get denies I made a deposit in cash. Humm think I know the green stuff from the checks. Then proceeds after much arguing on my part that the branch made an error and I have to call them and get it fixed. When I call the branch there manager is in a meeting and doesn't call me back. So I call back at the end of the day and am told that the new teller did indeed put it in correctly and my account is fine, well I ask why that my balance is negative she says no it's positive and the transactions that are negative accured on two days before which is quite humorous because I have the receipt from the bills from the same day after I made my deposit. The branch teller (mind you manager never returned my calls) tells me customer service is wrong and she doesn't know what to tell me. So I know have 200.00 dollars in fees and by the way my cash deposit still shows pending after 4 days. Since when does cash have to clear anything!!!

Maybe the people that say I don't know how to balance my check book can explain this to me.

Company: US Bank
Country: USA
State: Ohio
City: Loveland
Phone: 5136324141
Site: usbank.com

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