Magic Jack
Lousy service - magic jack internet phone

If you are poor and no money, then consider Magic jack. If you can afford anything else, don't waste your money on this product. You call them for a problem; i.E. Others say you sound like you are under water, you can hear them, they can't hear you, it disconnects, or they hear every few words. You call, they say they have fixed it, but each time it isn't. It also appears one person handles several calls at a time, for the response time from question to answer is longer than needed. I also find it strange there isn't a standard way of handling the problem; each has a different method of "fixing" what they are-in truth-aren't fixing. Oh they are polite, but I'd rather they stopped wasting time in being polite and fix the problem or give my money back! It also is as if they don't read what is written. Am presently waiting, they have told me to unplug the MJ and it has been at least 6 minutes before they return!

Company: Magic Jack
Country: USA

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