Hewlett-Packard (HP)
Notebook Mouse Pad Button Coating Peeling, Warranty Refused as Normal Wear

Miscellaneous

I have a HP notebook computer which is less than one years old. Now, the metal coating on the mouse pad button is starting peeling off. Sent it to HP, I was told that it is not under warranty because it's "Normal Wearing and tearing"!

It's not! It's a quality problem. I have had been in contact with hundreds of notebook computers at work place, and none of those had such problem for a computer less than a year old!
I will never buy an HP computer again!


Company: Hewlett-Packard (HP)
Country: USA
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