Quest Communication
Putting customer in contract and customer not knowing it

Hello Someone need to investigate Quest because they are putting people in contracts, and not telling the customer that they are in the contracts for 2 years, for internet services, because if they would of told me, And that I was in a contract for 2 years, I wouldn’t have hook up the services with Quest. I still have the information on paper that I asked the agent, I came out in ask his was there a contract he said no contract and no fees. I go and turn off the internet from quest and they tell me that, I have to pay a fee of 200.00 dollars, to turn off internet services. Never was told I was in a contract for 2 years, and also the customer services reps said it would only be for 6 months services for the price that I was told, over the phone.

Company: Quest Communication
Country: USA
Address: 801 California St Denver CO 80202
Phone: 3032962787

  <     >