Wal-Mart
Extended Warranty Not Honored After Three Repairs on Sony DSLR

I purchased a Sony DSLR A100 Camera in Dec. 2008. I also purchased and extended warranty on the camera. Neither, Walmart, their warranty company nor the camera repair company (United Camera Repair) will replace the camera after THREE documented repairs for the SAME issue.
I have all the documentation dates and they still refuse to comply with the warranty by replacing the unit.
I've called them ALL numerous times and no one will resolve this issue. Walmart keeps promising to have someone call me back and no on ever does. The warranty company said they's replace it and would call me back with the model type replacement, they did not. Now they want the camera a FOURTH time! The warranty company even tried to say it hasn't been repaired 3 times when I have all the dated documentation! I am losing income daily due to a defective camera. I would not recommended purchasing ANYTHING expensive from Walmart ever again. This is a $900 camera.

Company: Wal-Mart
Country: USA

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