HHGregg
Extended warranty issue - exttended warranty bait and switch

Purchased a Canon digital camera six months ago from HHGREGG (Dec. 09), along with extended 3 year warranty. Camera quit working in June so took it to HHGREGG. They sent it to their warranty company, who said scrap camera and replace it. Great, I thought. Went to the store to get new camera, and found out that, even though my camera is being replaced PER THE WARRANTY, the warranty is no longer good on the new camera that we are picking up. So now I am supposed to spend ANOTHER 59.00 to purchase ANOTHER warranty on the replacement camera that we had already purchased a 3 year warranty on! What a rip off! To top it off, I called vendor relations, and they were no help, in fact I would describe them as flippant. Bad form HHGREGG. Shame on you.

Company: HHGregg
Country: USA

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