Extra Space Storage
Run, don't walk away! - Service

After renting a unit in Lakewood, Co. I decided to downsize. Between being told there was a no choice insurance policy, then later finding out a waiver could be signed, and the on site manager decideing to give her hold a bath 30 min before closing time so that the line of people could not pay thier dues, or the fact that I was told by Shay, that because what's owed to me was less then 15$, They would not be refunding it to me and it's a company policy.

My review would be to RUn as fast as you can from this company.

Oh and apparently gone are the days when a customer is rewarded for loyalty, I understand rates increse... But allmost 10$ a month?

Company: Extra Space Storage
Country: USA

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