Windstream Utilities Company
I want Alltel back! - cable

Alltel was nothing special but at least you could deal with someone local. I bet i have made 3 dozen cable outage calls this year. I made 4 call 2 weeks ago. When no one showed up after 4 days I drove to the local Windstream store. Apparently not one of my outage calls had been reported to the local office. Every time I call I request a supervisor to call me and the service tech to call when they are on their way out. Never one call! I'm only wasting my time writing this because yes my cable is out again. I have never delt with a company that cared less about custumer service. I've gone with another internet provider at home, I will be canceling Windstream DLS at the office and they have pushed me to order satelite. I will not be ordering through them. Why did Windstream purchase this territory from Alltel if they didn't want to service it? You're pathetic.

Company: Windstream Utilities Company
Country: USA

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