Cohen's Fashion Optical
Willowbrook Mall Extended Warranty is a Fraud

We paid $600 for eyeglasses which included a one year extended warranty. The frames cracked the first time after six months. The frames were repaired and then within six months cracked again. We went back to the Store for them to honor the extended warranty and they said they would not. They claimed we had a one year warranty; however, they forgot that the manufacturer provides a sixty day warranty and the one year starts after that. The women who work or own this store are abusive, abrasive and nasty in my opinion. I tried to reason with them, and they said that we had to leave their store. When we refused because the owner would not come out and speak with us, they called security. Security watched and laughed at the store personnel because we were simply demanding that the store honor the guaranty they sold us. Anyway, if you want to by substandard expensive glasses shop at Cohen's Fashion Optical in Wayne, NJ. If you want to be treated right, go to Costco, at least they will replace junk when they sell it to you.

Company: Cohen's Fashion Optical
Country: USA
State: New Jersey
City: Wayne
Address: Willowbrook Mall
Phone: 9737853133

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