Hhgregg
Extended Warranty-Pay for three tears, only get two

Purchased an extended warranty for three years and was told at the store that I would have Three years after manufacturer warranty of one year. Fours years total. Wrong! Their warranty starts the minute you walk out the door. During the first year the TV quit. Called HHGregg, they told me to call the manufacturer, that the manufacturer was responsible for the first year. When the TV quit just over two years again, making three years of ownership, HHGregg said it was out of warranty. So what I really got was one year of Manufacturer warranty and 2 years of HHGregg extended warranty, paid for three and got two. Corporate headquarters told me Sorry, we are not responsible for what our associates tell you and there is nothing else we can do for you. When I checked the warranties on other appliances I had bought, they also carried a one year parts and labor warranty. How long have they been getting away with this?

Company: Hhgregg
Country: USA
Address: any HHGregg
Site: hhgregg.com

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