Best Buy
Unprofessional, dimwited retards

First off, I was going to buy a LG 47LH55 TV and an HD Tivo. From 1/26/10 to 2/2/10 I have spent a little over $3500.00. I went back on 2/2/10 to purchase another 47LH55 and HD Tivo. They didn't have the Tivo in stock but tried to ring them up and then have me pick up the Tivo at another location. Well the retards didn't know that you have to ring up the TV and Tivo (with the Tivo serial number) inorder to get the discount on the Tivo, so he ended up locking up 3 different computers. They told us they would transfer the Tivo so that they could have both and we could purchase them in the next few days. We ended going back 2/4/10 to find out if they did what they said. Did they? NO!!! We had to have it done AGAIN. Then they told me I could pay then for the products but I was smart enough to not pay.

We called on 2/10/10 to find out if they actually did something other than sit on their lazy buts. They had the TV but not the Tivo. We went ahead and said screw it and paid for the TV over the phone so that we could have the TV delivered 2/13/10 like they said in time for the Daytona 500. The retard told us the card didn't go through. I looked at my bank account and it showed the transaction pending. So obvously it did go through. We talked to the 888 number and spoke to Cali who said worked in the Corporate office. She then also got the manager of the Plano TX store number 202 on the phone. They told us that number one, the delivery date of 2/13/10 was not available, (2nd) that there was nothing they could do. Is this really the way you treat a customer who just gave you almost 4 grand in a couple weeks and is tring to give them yet another $1300.00??? That so called company is just a bunch of d*mn retards. A bunch of untrained monkeys could do a better job than they can.

Company: Best Buy
Country: USA
State: Texas
City: Plano
Address: 2800 N central EXPY
Phone: 9725788000

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