TiVo
TiVo, Dishonest billing

TiVo charged my credit card for $142 I did not authorize.

In October I paid TiVo $12.95 by credit card for a month trial of the service. I cancelled the TiVo service at the end of the first month, at which time the billing rep told me it was cancelled within the trial period and gave me a verbal Confirmation # of account cancellation. She told me it was cancelled within the trial period with no 1Yr contract. She declined my request to send me a written confirmation of that.

14 days later I noticed an unauthorized charge pending on my credit card statement by TiVo for $142. I called TiVo to resolve it but they refused.

So I am filing a dispute with my credit card bank to get the money refunded.

I'm posting this here so that others will beware of TiVo and their credit card abuse.

Company: TiVo
Country: USA
State: California
City: Alviso
Address: 2160 Gold St
Phone: 4085199100

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