Liberty Tax Service
Not a rapid refund

I went to Liberty Tax service on January 14 to do my taxes. I usually use another well known tax service but a friend refered me to go here this year. I requested a two week refund, was told i would receive it on January 29. January th 28th i was called and informed that it was deposited into my bank account. January 29th came i check my account nothing. I called my bank they tell me nothing is even pending. Today is January 30th still nothing. So I call the office and cant get any imformation on when i will receive it. I call they're bank and the automated recording tates that my refund was deposited in they're bank account on January the 27th and they have deposited in my account and it can take one to four days extra to clear after the initial two weeks i've waited already. This is not what im paying three hundred plus dollars to receive. I have never been through something like this befor filing my taxes ever. I've called corporate to complain im waiting to here what happened. I could have mailed my taxes in and payed less to wait. If they tell customers this up front they would run. A total waste of my money. I would never use this service again. Still waiting

Company: Liberty Tax Service
Country: USA
State: Illinois
City: Chicago
Address: 3869 S. Archer Ave
Site: libertytax.com

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