BBB - Better Business Bureau
BBB said girlfriend would not be liable for Verizon charges, then no contact

Miscellaneous

Are the better business really needed and what good are they. My girlfriend had her Verizon service shut off by the bbb. They called and asked what the problem was she told them how verizon wireless was trying to con her. You see she was an altell user and they tried to con her by not letting her get a second line for 9.99 which is what the altell rep told her. They charged her 700.00 dollars for early termination fees. The bbb are the ones that told her she would not be held liable for verizon con artist charges and they would be the ones who would take care of it. They shut the phone off and said you won't be held liable for anything and it will not effect your credit, a week later the con artist from verizon starting calling and demanding money she then complained to the bbb a second time they did not contact her. Verizon must of squashed the bbb like a little ant. The bbb will not get your money back for you or help you with nothing they are the ones who need to find a bbb like company to make sure they are worthy.


Company: BBB - Better Business Bureau
Country: USA
Site: bbb.org
  <     >  

RELATED COMPLAINTS

Verizon - Verizon Wireless
Cancellation Bills of $500 and $700 After Alltel Takeover and Poor Coverage

Verizon - Verizon Wireless
Alltel Customers Charged More Than Verizon Customers on Same Plan

Verizon
Cell Line Messed Up After Adding Line, Reps Unable to Fix It

Verizon Wireless
Charged $350 Early Termination Fee After Only 5 Days of Service

Verizon Wireless
Switched wireless account to spouse, now billed by two companies

Verizon
Charged $100 to Close Child's Line on Family Plan

Verizon Wireless
Customer Service Resolved My Billing Issue Well

Verizon
Third Party Sales Contractors Raised Business Bill From $249.93 to $400.93

Verizon Wireless
Account Racked Up Over $1400 After Requested Closure

Wireless Communications And Verizon Wireless
Verizon guarenteed me that if I moved to a new address where fios was not avaiable, My contract would be voided