BUY.com
BUY.com / CHASE VISA CARD Fradulent $30 promotion to open new Chase VISA account

Upon making an internet purchase I was solicited by BUY.com to open a BUY.com / Chase VISA account under the enticement of an instant $30 off my first order. I applied and after receiving the card placed the originally intended order. I never received the advertised "instant $30" credit off the order and had to make countless phone calls to both BUY.com's dead-at-the-wheel customer service and Chase (the credit card administrator).

In the process of about 15-20 calls (I've lost count) I was told the $30 discount would be applied when the first statement was mailed which it was not. I was then told the offer didn't exist which was untrue as I'd saved the web pages displayed to me and offered to prove it to them. I was then told I'd have to open a dispute to resolve the issue placing the burden to resolve this debacle on me, their new customer. I was then told I'd have to send the purchase back to BUY.

Company: BUY.com
Country: USA
Phone: 8775168279
Site: buy.com

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