Chase Home Finance
Modification paperwork sent six times with no help since April

I have been doing a modification since april and received no help I have sent in all the correct information 6 times! No one communicates with me and every time I call its a different story, it is now july I am going to lose my house due to chase bank. I did my part but they did not do there's they always tell me they have too many loans to keep up with and they keep losing parts of my information that has all of my personal information on it.

WOW how professional are they! I did my other modification in two weeks with another company I sent in everything at the same time and all of the same information I don't understand this. Payments could have been made to Chase and I could keep my house but Chase bank doesn't care because if they did this among with others that this has and is happening to would not happen and innocent people with children would not become homeless. This is really a shame.

Company: Chase Home Finance
Country: USA

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