FedEx
FedEx customer service - parcel delivery

Why do companies use FedEx baffles me! Last year I purchased 2 TV's on sale from Circuit City. 1 was delivered, the other just said in Rhode Island for about 3 weeks. Finally I called Circuit City and FedEx both not knowing why the package was never delivered. Turns out FedEx lost it and because it was a sale TV, Circuit City only refunded my money instead of replacing it with the TV I wanted... I never did get my TV! Now Apple used FedEx to ship my MacBook from China... Guess what? They of course sent it to the wrong area. I'm in Michigan (US) not Canada... Why the heck did it go to Canada? Because FedEx is stupid and doesn't know how to run their business... So now I must wait an extra 2-3 days for my MacBook based on their mistakes of course. I don't think I will ever make a purchase if the companies demand on using FedEx... If you want your packages to arrive, on time or arrive at all... Do not use fedex!!!

Company: FedEx
Country: USA

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