Directv
Misquoted Rates, Unauthorized Card Charges and Early Termination Fees

The Direct TV service was good, but the way they do business is like "snake oil". They did convince me to change from Time Warner by advertising a special rate. I called and started service over the "phone". From the start, this has been an experience I want to soon forget. At first, they wanted over $ 100.00 for the install. Secondly, my bill kept coming in "zero" balance. I got curious and starting checking and found they were charging my credit card and without my permission. I then found they were overcharging me based on the rate they said I would be charged. I tried for 2 months to correct the issue, but they just would not listen. I cancelled the service and now am arguing about months of service I did not use and early termination fees. They suck you in and take advantage when you're not looking. Consumers beware of "snake oil salesman" and the companies they represent. This one is definitely one to avoid at all costs.

Company: Directv
Country: USA

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