UPS
Package notice left inside, no redelivery, and package returned to Ohio

Miscellaneous

I am having work done to the front of my home. On the first day of delivery the guy stuck the package notice to the inside hallway at the back of the house and usually they leave the package on the front hall steps. There is no difference front to back. He had access to stick a note why couldn't he leave the package in the hall. On three occasions I called within 30 minutes. They never send the guy back. After the third attempt, I was told they would hold the package and redeliver a 4th date and I should call early @ 9am to find out the time of day they would deliver. Well my package is back in Ohio now. The worse part of this ordeal is that there is a UPS location in the airport with better hours than the location in Edison. I requested my package go there and I can pick it up. I guess that was quite difficult for this huge delivery company to handle. Not to mention that the airport is a 7 minute ride and Edison is 30 minutes to get to.


Company: UPS
Country: USA
State: New Jersey
City: Edison
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