Direct TV
Installers Cut CCTV Cable and Left Rooms Without Working Connections

What a cluster, the installers cut the cctv cable thinking it was existing RG6 coax. I could live with that and blame it on a simple mistake, but the install was horrible. It was a large installation and covered several rooms. I gave strict instructions to leave existing cable intact and run new "home runs" to all rooms. The installation of first room went ok, second through six the installers just used existing RG6 to pull the cable through and did not reinstall the "F" connectors in the wall. I now have several feet of siamese coax bunched up on the walls. The installers left because they had another job to do. COX cable is disconnected, cable modems are out, two CCTV cameras are dead and the last two receivers don't work. This happened several months ago and I ended up repairing some of the screw up. I filed a complaint with Direct TV at that time and nothing was done to resolve or credit my account. Buyer Beware!

Company: Direct TV
Country: USA
Site: directv.com

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