H&R Block
H&R Block - Tax preperation

Usually my father-in-law goes to a friend of his to take care of both his and our taxes. This year she was unavailable so we decided to go to H&R block. Our taxes were extremely simple this year to the point where we could have easily done them ourselves however neither my husband nor I were confident enough to take on the challenge. We sat down with the tax man... Honestly a college freshman doing taxes for H&R block to make extra cash. We were in there about 20 minutes when he told us that our fee for getting our taxes done was $300.00! We were completely outraged being that my father-in-law's friend did more work last year for us than he did and only charged us $60.00! What they were proposing we pay was roughly about 10% of our total tax return. My husband just found a job and I am unemployed and looking after our 2 kids both under the age of 7 so we don't have that much money. We thought it was absolutely criminal the amount that they charged us and we called the company to complain. The first woman we talked to had us on hold for about ten minutes so we hung up and waited about a half hour and called again. The next woman that I talked to was extremely rude and condensending towards me. I will never use this service again and will tell others not to go with these crooks in the future. I plan to learn how to do my own taxes next year.

Company: H&R Block
Country: USA

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