Directv
Contract Terms Disputed and Promised Discounts Not Honored
- 02-18-2009
- 5
Directv is very bad with contracts. They say one thing while you sign up, and when you call them later they claim that you signed for a longer term. When you ask them to send the signed copy, they do not send you a copy of the contract with your signature.
Please record your conversation with them so that you will have some proof.
Customer service is very bad and billing is very confusing.
I have called several times to get the discount they offered, but they will not honor it.
Company: Directv
Country: USA