Auto Parts Warehouse
Items not as described

Advertised struts "For entire tailgate." They only shipped 1 strut. I contacted them and "Jake" said indeed it was a "short shipment." He said I would receive the additional part in about 1 week. 2 weeks later I called and spoke with a Supervisor. I explained the situationa dn asked her to look at the webpage. She said it "was a mistake." I said lets just settle it. I will return the item to you for a refund. She said she would and that there would be a 20% restcocking fee. I did not agree. She said it was because of "customer error" False advertising and not standing behind what the webpage stated.

Company: Auto Parts Warehouse
Country: USA

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