Directv
Monpay $360.00 to break contract. Why is it that big companies can get away with everything

Miscellaneous

I have been a good customer of Directv for 5 years, never a problem till we got HD and the new dvr in HD. For over 2 months we lost the signal approx 2 times a week, we could reset with the reset button. On 15th Dec it went off and we could not get it back, so we called, the closest appt was the19th, we got bumped by a machine, so I called and refused to be dumped. They came 19th and we thought everything was okay. On 14th Jan same thing happens again, called for appt, no appt till 21st Jan.

My husband and I think this is going to be an on going problem as they do not seem to have their service perfected and would like to change companies, but they refuse to let us unless we pay $360.00 to break contract for a service they are not giving us.


Company: Directv
Country: USA
State: Colorado
City: Greenwood Village
Address: DIRECTV. COM
  <     >  

RELATED COMPLAINTS

Sears home repair service
Bad Services - Drye

A&E Factory Service
Horrible service!

Halstead Communications
Horrid customer service - DirecTV service

Time Warner
Terrible experience!

Comcast
Poor customer service

Service contract relations
Ad warrenty

Halstead Communications
Halstead terrible - DirecTV service

Directv
Total disappointment! - DirecTV

Directv
Switching Service to Directv was an horrible mistake

Sears home repair service
Sears repair service is lousy and customer support very rude