Comcast
Poor customer service

I made appt. On Saturday at the Waldorf Comcast office for a Sun. Appt 12pm-3pm. Technician was a no show even with a phone confirmation of appt... I have not had internet service for 2 wks. CS stated problem was with ZoneLabs. I removed Zonelabs and installed McAfee and the problem has not been resolved. Talked to CS four times and access to internet problem has still persisted. This has no show for the appt. Happened in the past. I expected to pay for service but technical issues are difficult if not impossible to solve without an act of Congress.

Company: Comcast
Country: USA
Site: comcast.com

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