Verizon Communications Inc
Promised Free Movie Package Now Being Billed

I was suppose to received a package of subscription movies for free until the end of this year. I called in Sep and talked with Kay. Why me because I had installed Verizon Fios in May. When I realize in September I was not receiving this I called. Now they have charge me for this service. I refuse to pay. I call and they put me on hold. They recognize my number if I call on a false number they will take my call. They won't speak with me. How do I take care of this if they won't take with me. Help please

Company: Verizon Communications Inc
Country: USA

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